Privacy Policy
Effective Date: 08/01/2024
Last Updated: 09/28/2024
At Intellika AI, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with our chatbot services, and subscribe to our products. By using Intellika AI’s services, you agree to the practices described in this policy.
1. Information We Collect
We collect several types of information to provide and improve our services:
1.1 Personal Information
Contact Information: We may collect your name, email address, phone number, and other relevant contact information when you subscribe to our services, interact with our website, or engage with our chatbot. Billing Information: For our DIY chatbot subscription service, we collect payment information such as credit card details, billing address, and transaction history.
1.2 Automatically Collected Information
Usage Data: We may collect information on how you interact with our website, such as IP address, browser type, and operating system. Chatbot Interactions: We collect data from your conversations with our chatbot to improve its functionality and accuracy. This includes message content, timestamps, and user interactions.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your activity on our website. Cookies help us remember your preferences, improve your experience, and provide personalized content.
2. How We Use Your Information
The information we collect is used to:
- Provide and maintain our services.
- Personalize and improve your experience with our chatbot and website.
- Process payments for our DIY subscription services.
- Respond to your inquiries and provide customer support.
- Conduct analytics to understand how our services are used.
- Improve the functionality and performance of our chatbot solutions.
- Send promotional materials, updates, and special offers (with your consent).
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party service providers who assist with payment processing, hosting, and analytics. These providers are required to keep your information confidential and secure.
- Legal Obligations: If required by law, we may share your information in response to legal requests or to comply with regulatory requirements.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. You may request the deletion of your personal data at any time by contacting us at [email protected].
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
6. Your Data Protection Rights
Depending on your location, you may have the following rights under data protection laws:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete data.
- Deletion: You can request that we delete your personal data, subject to legal and contractual restrictions.
- Objection: You may object to the processing of your data for specific purposes, such as marketing.
- Data Portability: You have the right to request that your personal data be transferred to another entity.
To exercise these rights, contact us at [email protected].
7. International Data Transfers
Intellika AI is based in the United States . If you are accessing our services from outside the U.S., please note that your data may be transferred and processed in countries that may not have the same data protection laws as your jurisdiction. By using our services, you consent to the transfer of your information to the U.S.
8. Third-Party Links
Our website and chatbot may contain links to third-party websites or services. This Privacy Policy does not apply to these third-party sites. We recommend reviewing the privacy policies of any third-party services you interact with.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.
10. Changes to This Privacy Policy
Intellika AI reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We will notify users of significant changes via email or through a notification on our website.
13. Payment Processing
For processing payments, Intellika AI partners with Stripe, a trusted third-party payment gateway. When you make payments for our services, your payment information is securely handled by Stripe. We do not store your credit card details on our servers.
Stripe’s privacy policy applies to all payment processing. By using our services, you agree to Stripe’s terms and conditions for handling your payment information.
We collect only the necessary billing information to process your payments, including:
- Name
- Billing address
- Payment method (e.g., credit card number, expiration date)
This information is encrypted and transmitted securely to Stripe for processing. We take appropriate steps to ensure your payment information is protected, but please review Stripe’s policies for additional details on how they handle your payment data.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise any of your data protection rights, please contact us at: